Title: Trust & Policies
Subtitle: We protect your medical information, separate navigation from medical decisions, and make service boundaries clear before you send records or pay for any service.
medcareinchina is a patient navigation service for international patients exploring medical care in China. We are not a hospital, clinic, insurer, emergency service, or treating medical provider.
We help patients understand possible China hospital routes, prepare medical records for expert review, coordinate remote expert or MDT consultation, and support in-China medical arrangements when travel makes sense.
Our trust principles:
- We do not diagnose, prescribe, or decide treatment.
- We do not guarantee hospital acceptance, insurance coverage, treatment results, or final medical costs.
- We only share your records with hospitals, doctors, translators, insurance-related contacts, or service partners when needed for your case.
- Paid services are confirmed in writing before payment.
- Hospital medical costs are estimates only and may change based on actual treatment.
- Insurance coverage is decided by the insurer and hospital, not by medcareinchina.
Policy pages:
- Privacy Policy
- Medical Disclaimer
- Terms of Service
- Service & Refund Policy
- Insurance & Payment Policy
For urgent symptoms or medical emergencies, contact your local emergency number or nearest emergency department immediately.